I wanted to share some thoughts/memories about my dear friend, Joann.
I have worked with Joann for many years as we became quite close. She watched my accounts for me while I was recently out on maternity leave (everything was perfect, of coarse!) as I have a 7 month old baby now. Joann was the person I turned to for both career and personal advice as she always knew the right thing to do or say. She was an excellent example of how to balance my new motherhood with an important career and she always put things in perspective for me. I can still see her warm smile as she always knew how to make a person feel so special. Joann was very bright, confident, and classy. We were all so proud of her and the awards she won at Hyatt. She was an amazing lady and I miss her dearly. May you rest in peace and look over Kristin and Zachary.

Mary Molloy Hess

It has taken me a while to send my condolences, because I have no clue what to even say to you. I cannot imagine what your family is going through. I worked with Joann for 6 years and I truly enjoyed every moment we came in contact. It has been recently where we have been sharing so much more more about our family. I have two boys a 16 month old and a 2 1/2 year old (Dylan was born on Groundhog's Day). When Joann had Zachary we talked so much about little boys and how much they adore their mother. We had just talked about Halloween and I told her that my son was dressing up as a turtle and Zachary dressed up in the same costume last Halloween. She had left me a message on my phone to send pictures of the boys so we could share, and this is not the way I wanted to see them (on the memorial site). She loved you, Chris so much and her children. She was always filled with laughter and happiness and I will truly miss her in my life and cannot imagine how much you will miss her. Please know that everyone will always have you in our thoughts and prayers forever and you have some wonderful guardian angels looking after you.

Take care,
Cari

December 8, 2008

To All of those who love Joann,

My life has been blessed having Joann a part of it. Over the past ten years working with Joann was always a pleasure and beyond that. Joann and I shared our lives' true pleasures - our families. One memory stands out when Joann and I were driving to an appointment with traffic at a standstill somewhere between New York and New Jersey. Our conversation started with my son's upcoming wedding and journeyed to our wishes for the future. I will always cherish those memories. When you have someone touch your life as Joann did it hurts to her of her passing and also so blessed to have had her in my life.

To all of you remaining my prayers are with you that the pain eases. God Bless you,

Janice Baldridge (Bastrop, TX)

December 4, 2008

Mary, the Piano Family and the Rumsey Family. Please accept my deepest sympathy.
It took awhile to get the information from a friend of mine. I am sorry I was not able to attend the wake.

Ann Jehlik (Palm Coast, FL)

November 15, 2008

Kristen was such a loving little girl. Every day as we waited for Joann to pick her and Zachary up from daycare she would she would give Zach the biggest hugs and and make him laugh. When they saw mommy they both ran with open arms to greet her. I will miss her greatly as will many of the staff at the daycare. My thoughts and prayers are with you and your family in New Jersey.

Debbie Senft (Erie, PA)

November 9, 2008

Kristin was such a beautiful little girl. She had a wonderful imagination and was a great little helper. Kristin was anxious to come to daycare each morning, and as she entered the center, she always had a big smile on her face. She looked forward to seeing her friends and teachers. We will miss her so very much and will never forget her beautiful face. Please let us know if there is anything we can do to help you through this difficult time.

Lina Vitale (Erie, PA)

November 8, 2008

Kristin was my cherished grandchild and a wonderful little girl. She was so full of life, so vibrant and bubbly; she reminded me so much of her mother, my daughter, at that age. She loved to help cook, loved her princesses and ponies, and, most of all, her mom and dad. I loved her so much, loved the way she greeted me when I came to see her, remember the time she helped bake a birthday cake for me. Oh God! How I'll miss her! My heart goes out to Chris, her father, and his family in this awful time of loss also.

Mary Piano (West Paterson, NJ)

November 8, 2008

Kristin was such a sweet and beautiful little girl from the inside out. She always should such love towards her brother. A little angel for sure and will be missed by all at the daycare.

Monica Schoen (Erie, PA)

November 8, 2008

Kristin, you were such a beautilful young girl. You always stopped by the office at the daycare to show me what you brought in to share with you friends. You were always such a big helper to your mom by helping to carry things or trying to keep Zachary from running down the hallway. I will miss your smiling face. Chris, my heart goes out to your family during this time. Please let me know if there is anything I can do.

Marianne Smith (Erie, PA)

November 8, 2008

Kristen you were a wonderful big sister! Zachary was always excited to see you at the window or wave to you on the playground. I will never forget how you would gently console Zachary when he was upset. Your patience for the toddlers touching and admiring your clothes and hair showed what a beautiful yound lady you were becoming. Chris I am so sorry for you loss.

Jamie Dailey (Erie, PA)

November 8, 2008

Kristen was such an inquisitive and talkative little girl. I remember a time when I was at the house - Kristen was getting ready to go to Grandma Barb's house. She was so excited telling me how they were going to have pizza and made sure I would take care of Sophie, Mia, Bink, Cleo and George. She said to me - you are here to take care of Sophie, right, cos' I'm going to Grandma Barb's. She was so excited and so vivacious. She will be truly missed but know this angel is one of god's precious children.

Gay Boutwell (Erie, PA)

November 8, 2008

Kristin was one of the sweetest little girls. My daughter adored her and we both will miss her very much.

Mary Shaw (Erie, PA)

November 15, 2008

Little Zacahry , what a sweet little boy. Every day as he came to daycare he had his adorable little smile on his face that just melted your heart. When his class came to my room at the end of the day to wait for Mommies and Daddies he would have such energy. As Kristen and Zachary and I waited for Mommy to come we would sit by the window and watch and many times Zachy would just cuddle and give the best hugs. As soon as he saw Mommy he would jump right off my lap and run as fast as those little legs could take him. I will miss those hugs at the end of the day. He was a great little helper at the end of the day as well. He would help carry papers to the office and put away the toys and books. He touched all of us at New Adventures and we will never forget him.

Debbie Senft (Erie, PA)

November 9, 2008

Zachary was such a joy to see each morning with a big smile on his face as he came to daycare each day. We will miss this sweet little boy very much. Please let us know if there is anything we can do to help during this most difficult time.

Lina Vitale (Erie, PA)

November 8, 2008

Dear little Zachary, my darling grandson, how I'll miss you! Every time I thought of youl I would have to smile; you were always sunshine, always smiling. No little boy could have had a better disposition. When I would go to visit you, I would be happy to think that, at the end of the trip I would see you, Kristin, and your mom and dad. In such a short time, you brought love and joy to so many people. I'll love and remember you and Kristin, and your mom always. My heart goes out to your dad, and his mom and family in this loss.

Mary Piano (West Paterson, NJ)

November 8, 2008

There is so much about this little boy that I have become to adore within a few months of knowing him through the daycare.. We always knew when you were coming and how your day would be, always happy!!! You always brought smiles to all of your teachers faces, by teasing us with always saying "no" then smiling as you did what you were told, your sweet innocense of you sleeping, and always saying "Aww" when you didn't get your way. But never once throwing a fit.. The love your parents taught you and your sister showed so much when you two were around eachother. We love you little Zacky!! we will miss you and you will never be forgotten!!

Monica Schoen (Erie, PA)

November 8, 2008

Zachary, you are definitely going to be missed! You had such a sweet innocense about you. I always tried to get that thumb out of your mouth but you would just smile and put it right back in! You were so happy to see mommy each night when she would come to pick you up from daycare. You woud stand by the window and start screaching exictedly when you saw her car pull into the parking lot. It's going to be hard not seeing you and Kristin each day. We all miss you both very much!

Marianne Smith (Erie, PA)

November 8, 2008

Zachary your smile made my heart melt. Your big brown eyes were absolutly charming. I will never forget how you always asked Why? and answered every request with a sweet No!. I will miss spinning you around the playground and tickling you. My heartaches that we will no longer be able to share sunny days and rainy afternoons together, our classroom at New Adventures will not be the same with out you. It was my pleasure to have been a part of your life and I will always carry a piece of your absolute sweetness in my heart. My condolences to Chris and family, I hope the memories of Zachary bring you comfort.

Jamie Dailey (Erie, PA)

I remember when I found out Joann had Zachary. He was the sweetest little boy and kept his parents on their toes. Zachary will be sadly missed along with his sister and mom. Always remember, another of God's precious children.

Gay Boutwell (Erie, PA)

I will miss this little boy. Zachary was so precious and I adored him. He had a second family in his daycare room that will never forget him.

Mary Shaw (Erie, PA)

Dear Robert,

Please pass my condolences to Chris. I started my career with Joann 17 years ago at the Hyatt Regency New Brunswick, NJ. We both worked the long hard hours as Associate Banquet Managers. She was a hard worker who was compassionate and always had a sense of humor. We (my wife and I) met Chris several times over the years and knew that they were a very happy couple. I hope Chris, yourself and all Joann's and Chris' family can find peace in the years to come.


Steve Hunt
Regional Director
Hyatt Resorts of Hawaii

Dearest Chris,
My heart is heavy with sadness for you and your family. You know how much I loved working with Joann in Princeton and was honoured to call you both friends. It was so beautiful to see you both fall in love and to have witnessed her joy of finding the love of her life. Joann was an extraordinarily kind and loving person. She and your beautiful children will be profoundly missed by so many. Please know how much you are in my thoughts and prayers.

Deborah Dixon Vonk
Toronto, Canada

Chris' Eulogy for Joann

My darling wife. The night I met Joann was truly special. I knew right away when our eyes melted into one another’s that she was the one, although she made me wait 2 weeks for our first official date and pass Aunt Violet’s muster via a phone introduction.

It did not take me long to ask her to marry me, about 6 months to be exact. I was a smart enough man to know when not to let the perfect one get away. We began our lives in Newtown, PA, where we were engaged for just a little over a year. Our wedding was spectacular and filled with love.

We moved to Metuchen, NJ soon after that where we shared much joy. Long passionate walks, days and nights I enjoyed holding Joann’s hands, laying with her, holding her, telling her I love her and watching her eyes melt into mine. She made me feel like I was the most special person on this earth. We travelled and travelled and travelled. One year we went to Italy, New Zealand and Hawaii all in the same year. She was adventurous - a glacier hiker, a mountain climber, and a Class 4 white water rafter. She even stated she might bungee jump but settled for taking my picture. We lived and loved.

Our first child came in 2004 but we did not stop our travels. San Francisco, San Antonio, Florida, Canada, Maine, and Hawaii were some of the post-child destinations, of course all with our travelling bambino.

Erie, PA was a true test of our love. We had our second child but continued to spend time together, expanding our love through our children. Time alone was a bit shorter, but when we had it the time was grand. I enjoyed most of all holding her and staring into her eyes. She is my little love bunny, my life, and my angel.

I will miss her so, so much and selfishly most of all. She is my light, my world, and truly completed me.

She did everything the right way. I just hope when I come home, she is waiting for me with a big hug and a big kiss, not because I obviously need it, but because I will constantly be yearning to be close to her and feel her touch and her love once more.

I will honor her with the rest of my earthly life, not through mourning, but through hard work, trying to make the world a better place.

Chris' Eulogy for Kristin

Kristin our first-born came into our lives on April 3, 2004 after a long, hard labor, in the form of an emergency C-section. Mom was sedated but I was quick to get Kristin into her arms. The first time I held Kristin’s hands was true utopia. She was so beautiful, so innocent and so, so special. The feeling of warmth in my heart was indescribable. We were now a beautiful family of three.

Time went on as Kristin walked early around 10 months, but not completely sturdy until 12. She was extremely gifted in picking up words quickly. As far as eating was concerned, she was very picky.

Fortunately, I had a lot of time home with her as well. Our activities together included going to the park with Grandpa and her Elmo doll which spent endless hours on the park swing, father-daughter swimming, father-daughter gymnastics, trips to the library, bookstore, sledding, ice skating and others. She was adventurous and fearless, something I as a father was very scared of.

When she was in preschool full time, she enjoyed it very much. She made many friends and had an impact on everyone, much like her mother. She enjoyed painting, drawing, dress up, ex princess dress up, bike riding, watching movies with me and serving me tea from her kitchen. Actually, she enjoyed playing kitchen with Zachy, her prince.

She was kind, giving and unselfish. Kristin received a $2 allowance each week. One dollar went in the savings piggy bank and one dollar went in the spending piggy bank, which was always saved for a special toy. However, she had trouble accumulating money since she always wanted to share it with Zachary.

She idolized Joann, wanting to be like her in every way. She was already so much on her way. She did have daddy’s temper, however, and was extremely stubborn and much of a perfectionist.

While I was travelling the last couple of months, she made me many love cards, which I always displayed in my office, as a constant reminder driving me towards providing for a better life.

She is my little angel, my little girl, and my love. She will always be in my heart and I am proud to be her dad. I cannot wait until I come home and hear a long “Daaaaddy” and receive a love card and a kiss. I love her so, so, so, so much.

Chris' Eulogy for Zachary

Zachary Rumsey was conceived out of love and born on Groundhog Day 2007. He was literally born in a blizzard of 15 plus inches of snow. The feeling of joy and love the first time I laid eyes on him and held him was indescribable. We were now a beautiful family of four and Sophie.

Time went on and Zachary got older. He was an early eater, liking all forms of fruit and even cereal. Actually, he ate just about anything you gave him, if Sophie did not get to it first. He walked for the first time at 11 months of age, but was independent far before that.

His great passion was being like his big sister Kristin and playing ball. Zachary was also extremely skilled with anything involving fine motor skills. He loved school, enjoying most of all his teachers and kissing all the little girls.

He loved his mommy very much, running around the house saying mommy, mommy, mommy and his sister Kristin.

My time with Zachary was rich and rewarding. From February through June of this year I spent every waking hour with him. We enjoyed going to the library and picking out books, many involving Elmo. We went to the zoo and visited the animals frequently. He enjoyed petting the goats and sheep. We took walks along Presque Isle Peninsula (the beach) and walked in the sand. I pushed him in the swing out back most often and enjoyed playing ball with him.

We went to breakfast most often to Wegmans. We both had muffins, although he usually ate the one I picked out for myself. He was a stinker. We were both early risers as opposed to Mom and Kristin who were night owls and late sleepers.

In closing, Zachary loved everything. He loved everything and everybody. He had a heart of gold. I always thought of it as a true privilege and pleasure to be his dad.

I will always hold him close to my heart and will be yearning for the day when I come home and he gives me lots of lovies once more.

I met Joann through connections with her Corporate Accounts. I had the pleasure to met her in person on two occasions. She was a sweet delightful person. I enjoyed knowing her. It is difficult to lose someone so vibrant and full of life. My prayers are with her husband, parents and family.

Ramona Shinn (San Diego, CA)

Dear Family of Joann, Kristin and Zachary,

You do not know me, but I want to reach out and let you know how sorry I am for the losses you have had. There are really no words of comfort I can offer other than I pray that God can help you sustain the coming days and know that one day you will be reunited and be provided with some kind of explanation for how this kind of tragedy can happen to one family. By explanation, I mean some kind of peace that can be made about what happened that is resolved when you join them.

This somehow helped me when my husband died of an accidental drowning at age 32. May I extend my feelings of empathy for you and your family in a promise that I will pray for you as I know many others will be also. This is a tragedy beyond which many ever experience and I believe that the power of prayer and acknowledgement of your tremendous loss by people you do not know can somehow be a help.

Most Sincerely,
Karen
Caring Person (NJ)

Dear Piano and Rumsey Families,

I worked in the daycare Kristen and Zachary attended in Erie and also knew Joann and Chris. My heart is heavy with sadness for the Rumsey and Piano families. You are in my thoughts and prayers.

Cathleen Cohen, Erie, PA

Dear Mary, Chris and Family,

I had the pleasure of working with JoAnn while I was a part of Hyatt Hotels & Resorts. Words cannot express how sad I felt when I heard the news of JoAnn. I still cannot believe it. JoAnn was a wonderful person to work with and one that I admired. I will keep JoAnn, Kristen and Zach in my prayers.

Nancy Mendez (Leesburg, VA)

Dear Chris,
I am sending you my thoughts and prayers in this very difficult time. I cannot express to you my distress about this sad news. Please know that I am always with you and have thought about you many times since you left NJ to persue your dreams. Zubin and I talk about you frequently. We always share a little laugh. There are always good stories. You have made such a great impact on others. Please let us help you if you need it. I am sending you strong wishes and thoughts from the following people who I have spoken to and who send their love: Gloria Lacon, Gloria Smith, Kathleen Glickman, Joann Sulzinsky, Joan, Sina Tucker, Alex Tracone, Annegret Dettwiler, and John Sanzone. Please lean on us. We are dedicated to you. Love and strength and peace to you, Leslie

Leslie Marcks (Princeton, NJ)

Dear Chris,
My heart goes out to you and all of Joann's family at this time of unimaginable loss. I'm so sorry and shocked to hear of this tragic and senseless loss. I too, worked with Joann while she was at the Hyatt in Princeton and although we did not keep in touch after I left, it fills me with sadness that such a beautiful and caring person along with your two beautiful children were taken far too soon! She was without a doubt one of the most kind, patient and down-to-earth people I have met. Words just do not seem enough...My prayers are with all of you.

Kimberly Martello (Staten Island, NY)

I knew Joann when she was my manager at the Hyatt Regency New Brunswick. There wasn't a sweeter person to work with, hang out with, or just be around. She left an imprint on all those she came in contact with. Although it has been some time since we have seen or spoken, it saddens my heart to hear of her passing. You will be missed.

Rodney Davis (north brunswick)

Chris,
Such painful, shocking news. There is nothing I can say to adequately express the volume of sadness and sympathy I am feeling for you and Joann's family. May you find comfort in friends and family and in the memories of Joann and your 2 babies. My thoughts are with you.

Sharon Spencer (North Brunswick, NJ)

Dear Chris and Piano Family,

I had the wonderful pleasure of working with Joann when I was with Hyatt Hotels. I will always remember her kindness and the
memories we shared of our pregnancies during our travels. She was pregnant with Kristen and I with my twin boys - Jake & Jordan.

I am deeply saddened by your great loss and will always treasure my fond memories of Joann. My thoughts and prayers go out to you and Joann's family during this difficult time.


Jennifer Caluya-Figone (San Mateo, CA)

My heart goes out to the family in more ways than I can count.

Patrick Kernan (Coppell, TX)

To Joann's Family,

I was honored to know Joann and privideged to work with her at Hyatt. I am still in shock of the tragic news. There is not a nicer or kinder person that I have ever met. While I have never met her family, I just wanted each of you know how very sorry I am for you and will keep you in my prayers. I am lucky to have known her and will miss her.

Michele Oberst (Atlanta, GA)

I am so sorry to hear of this horrible loss to your family. Although I had not been in touch with Joann since I left the Hyatt many moons ago, I do remember that Joann and I had the same wedding day and enjoyed sharing the planning process with her. She was a sweet and kind person. I am sure she was a wonderful wife and mother, too. Again, I am so sorry for your loss.

Ivy Cohen (Lawrenceville, NJ)

Dear Chris, Jon, Margie and Piano and Rumsey families,

Scott has notified me the terrible news; I can not believe as hard, unjust and heart-breaking that life is able to be….
I meet Joann and Chris long time ago, and I remember their hospitality and how they made me feel comfortable. We had a very good time together…., I remember Joann always smiling…and how Chris and Joann loved each other…is a tragic loss… You are a very special family to me….and I feel very very sorry about this tragedy and I would love to be able to do something...I can not imagine the pain you are suffering. I hope you will find the enough strength to face this difficult time all together as a beautiful family you are, loving and helping each others.. as always..
I can not find the words to express correctly the sadness I feel…
I offer you my sincere condolences and all my love.

Triche and family.

Madrid, Spain

Dear Christopher and Family,

When I read the news Bill B. had sent me from last week, I could not believe it.

It seemed like only yesterday that I was working at the Hyatt Northeast National Sales Office in Metropark with Joann and company. That was back in 2000 - 2003 when I worked under a different NSO but every now and then, Joann and I would chat about things. Good things, like family and friends and places to go. We'd compare recipes and talk about great restaurants in the area.

She was quiet and reserved but when you go to know her, she would light up and we would laugh about some of the crazy stories we'd tell each other.

When I moved down to Orlando to be at the Hyatt Regency Grand Cypress from 2003-2007, I continued to work with most NSO's and kept in touch with all of my former co workers at the NE office. I'd always send along updates and pictures of my family and any news that was going on. They would all contact me back but I recall that Joann was usually out of the office on business traveling. When she did return, no matter how late in the day, she would reply with a hello and it always was a happy update back.

Another good memory was when Bill sent me news that you guys were first expecting. It was near the same time when my wife and I were expecting our first as well. We were so happy to hear of that for you two.

Also, I was lucky enough to see you guys when you came down to Orlando and stayed at the Grand Cypress. I remember saying hello to Joann in the lobby and seeing if all was well with your stay. No matter the lines at the parks or how many tourists there were, she smiled about it and said everything was great.

I am grateful that I had a chance to work with Joann and to meet you as well.
It is very sad what happened and no words can console the feelings you must now have. I will listen to your message and remember Joann, Kristen and Zachary with a smile on my face. Remembering the good moments can give us all strength I think. It will also honor their memories and can shine a light for us when the times are dark.

Take care of yourself and each other. All of our sympathies and condolences to you and the Piano and Rumsey families.

Rick Mandriota and family
Orlando, FL

It's my turn to speak now as I have waited to find the right words. As I reflect, there are no right words. Jo and those kids were my favorite part of life. They gave me hope in a seemingly hopeless world. They are with God now and we should be happy for that. Please send your prayers to Chris and Jo's family to deal with this family loss. Love, Richard

Dearest Chris, Robert, Piano & Rumsey families -

I was lucky to have worked with Joann for the past 5 years at Hyatt. She was always a such a wonderful mentor to me, and a genuine friend. I will miss talking to her and hearing family stories. All of us in her Hyatt family have fond memories of our time with her, as I know you and your families do - and it is those memories that will keep her, Kristin and Zach's spirits alive in our hearts. She was always such an inspiration, and I know how dearly she loved Chris and their kids. She is deeply missed.

With fondest memories,
Jenna Codespoti
Grand Hyatt Denver

I had the pleasure of working very closely with Joann when I was apart of the Hyatt Hotels & Resorts business travel family for 6yrs. At first we instantly connected b/c we were ‘Jersey Girls’ and of course proud of it! Joann was a mentor to me who I confined in professionally and has helped contribute to what I am doing now. While on business trips Joann and I rarely talked about work (work was done over the phone); I was more interested in seeing the latest pictures of Kristin and Zach and hearing about what they are learning or funny things they did. My sincere condolences for your loss and may your family and friends bring you strength today and forever. Bridget Hess ( Washington DC )



BRIDGET HESS
ACCOUNT DIRECTOR, BUSINESS TRAVEL
STARWOOD HOTELS OF DC & VA

Dear Piano and Rumsey Families -
My thoughts and prayers are with you all. Joann was the kindest human I EVER met. She was full of life, loved being a mom and wife to her beautiful family and excellent in her career. She was a huge mentor to many in the hospitality field. She was COMPLETE and had all that it took to be successful in everything she touched. I will never forget my last engagement with Joann. She and Chris were in the beautiful blue waters of Aruba at Hyatt Masters this past spring. Joann is as beautiful as all the oceans of the World combined. The world is a very sad place without her and her two babies.
May god give you all strength and peace - You are in my prayers daily. I will miss her so much. With deep and Sincere sympathy Polly Irving - Hyatt Regency Greenwich

Polly Irving
Senior Sales Manager
The Hyatt Regency Greenwich Hotel
1800 East Putnam Avenue
Old Greenwich, CT 06870

I was one of Joann’s clients who quickly became a friend….you couldn’t help but become friends with Joann. Joann just radiated genuine happiness and brightened everyone around her. She was a rare person and we will all miss her so much. We compared notes often on parenting as our kids were about the same age. My favorite memory is from years ago when we were both new parents and talking about getting kids to sleep at night. Joann told me that Kristen still slept in their bed with them and I said, “Oh, Kristen won’t sleep in her crib?” Joann responded, “No, her mom likes her to sleep in the bed!” I laughed so hard! I think of that every time my kids do something that that doesn’t quite fit into what the parenting books tell us to do, and I remember to follow Joann’s example and just love my kids and all of their quirks. That’s how I will remember Joann…by following her example as a parent. I pray for Joann, Zachary and Kristen…and for strength for Chris.

Brian Nichols

Dear Chris and family,

It is with a very heavy heart that I offer you my deepest condolences for such a tragic loss of three wonderful people. I have been a colleague of Joann’s for the past 10 years and although we worked for competitors, she was always one of the most friendly and professional individuals I have ever met. Her grace, beauty and warm smile will never be forgotten, along with the pride and love she had for precious Kristin and Zach and all of you. May you all find some measure of comfort knowing that she was loved by all and she touched everyone who had the honor of knowing her in a very meaningful way. My thoughts and prayers are with you all.

Ingrid Quimby
IHG

When I think of Joann, the word that most comes to mind is “sunny.” Even people who met Joann for the first time commented on this. My mother-in-law Cathy Olsson said that Joann made such an impression on her. She just sparkled.

Joann was one of the few people I’ve met who smiled with her whole face. It wasn’t just that her mouth curved upward or her eyes shined, although they did; her whole face brightened when she smiled, and she seemed to glow from within. This was even more so when she spoke about Chris. Joann told me about the first time she met him, jokingly telling Chris that maybe she wouldn’t remember him. I asked, “So…did you remember Chris when he called?” She said with quiet certainty, “Yes, of course.” Joann shined as she spoke of him; her deep, deep love for Chris so clearly in her face.
Joannn’s gentle goodness was her gift to those around her.

Mark and I met many members of the family on Joann and Chris’ side this weekend for the first time. We were deeply moved by the love, tenderness, humor and strength we experienced while being with you all. Your sense of community and togetherness is beyond precious. You will all be in our thoughts and hearts during this deeply painful time. Joann, Kristin, and Zachery, you are deeply loved and missed.

Dear Chris and Piano/Rumsey families,
My thoughts and Prayers are with you and your Family. Like all of us at Hyatt, I was devastated when I heard the news. I met Joann six years ago when I joined the Hyatt Family. Joann was one of the first to "take me under her wings". We were colleagues and friends. I will never forget the first time I met her. It was in Chicago and we were all in a meeting. Joann was asked to stand up and introduce herself. Joann stood up and said, "Hi my name is Joann Rumsey and I am standing". I will never forget that or any of the times we worked together. Joann was always there for me, helping and answering questions. I know Joann and the kids are still with us in spirit and I will say a little prayer for them every day. May God give all of you peace and strength during this most difficult time.

Sincerely,
Ralph Davis (Pittsburgh, PA)

I met Joann and Chris about 10 years ago, I think the first time was in Ocracoke, and was there at their beautiful wedding, a witness to the deep love and amazing chemistry they shared. I remember Joann very vividly and very fondly - and remember her extra-special loving bond with her father. I am so very very sorry for your heartbreaking and tragic loss, Chris, Jon, and everyone who knew and loved Joann, Kristin and Zachary. They will be in my heart always. My thoughts and prayers are with all you all.

Amy S. Cohen (New York, NY)

Thank you so much for setting up this site. It is just beautiful and allows those of us who are far away to feel closer.

I worked with Joann at Hyatt for the last 14 years. Though we didn't share many accounts together, she was always a shining star in my book. I met Chris briefly in Aruba at Hyatt Masters. Chris, you do not know me, but I have been thinking about you and Joann's parent's constantly and my heart is so very sad for all of you. I hope that the beautiful memories are a comfort to you in the coming years. Your family makes heaven shine even brighter.

Stefanie Kaplan
Hyatt Long Beach

Dear Piano and Rumsey families,
I was just notified from Bill Budris about this tragedy. I am in deep shock and in tears. I am so sorry.
I worked with Joann for nearly 10 years as she was our Hyatt contact. We always talked about our kids along with our business. I just talked to her just before Halloween and she told me Kristen and Zachary were going to be Pebble and BamBam. We promised to exchange the photos after the Halloween. Kristen's birthday is same as my daughter who is two years older. Joann and I always talked about the birthday parties too. It is extremely sad that I cannot hear from Joann and about her beautiful children. My thoughts will be for them on April 3rd forever.

I cannot imagine what you are going through. I am so sorry. I hope you will find peace in your heart soon. Please remember Joann and the two beautiful children are always watching over for you.

You are in my prayers.

With my deepest sympathy…

Kaz Grimm

What a truly beautiful service today. I was flooded with memories of time spent with Joann at Rutgers . Chris, even then, she was a night owl. She was just getting ready to go out as I was getting ready for bed. Whenever I think of Joann, I recall her great love for her family, her religion and friends. Mostly I think of her smiling. She almost always had a big, genuine smile on her face. I know that she is now in heaven with Kristin and Zach, smiling, as she watches over her family.
Robert, thank you so much for making that very difficult phone call to me. I was so glad to be able to wish Joann goodbye today.
I give my heartfelt wishes to Chris, the Pianos and the Rumsey family that you find comfort and peace during this time.
Love,
Rebecca Usadi
Charlotte, NC

Dear Chris,

I do not know you, but I had heard so much about you and your children. Joann and I met just before Zach was born and I was getting ready to have my second. She was my national account manager when I worked for SAP Americas. The more we talked... the more we realized we had more in common, including our first children were very close in age, as well. When she returned from leave and throughout my tenure with SAP we talked frequently - and out conversations, no matter what business matter they were intended to include, they ALWAYS began with updates on the kids, family, and life in general.

She had a way of always brightening my day and making me feel as though I was not going absolutely crazy some days! She wholeheartedly shared my opinion in that being a mom was the best thing we had ever done in our lives. I am so sorry for your loss and cannot begin to imagine the heartache that you are going through. I pray that God gives you the strength and courage to cope with this terrible tragedy.

With love,
Alexandra Mendolia

Posts from local Erie site (Page 1)

These are posts 1-20 from the www.topix.com site following news of the tragedy.

Comments

Robert Piano
Bloomfield, NJ
#1Wednesday Nov 5
Joann, Kristin, Zach - we love you so much. Cannot begin to fathom why this would happen but hope and pray you are in a better place together. We will miss you terribly, every day, and our lives will have a hole from our loss.

Love,
Uncle Robert, Aunt Sophia, Lindsey and Kyle


MCR
Mentor, OH
#2Wednesday Nov 5
I am so sorry to read of your loss. My condolences. My prayers are for them and with you and your family.


Lori Breeden
Norfolk, VA
#3Wednesday Nov 5
Words seem inadaquate to express the sadness we feel on hearing this shocking news. We will cherish the memories of times spent together. They will never be forgotten. Peace.

Love,
Lori, Lucius, Gates, and Courts


Carmella - Hyatt Lisle
San Diego, CA
#4Wednesday Nov 5
Joann - I am so sad for you, your children, Chris and the rest of your family. I know your Hyatt family will miss you dearly. Thank you for all you have done for me. My thoughts and prayers are with you.


Christi Rein
United States
#5Wednesday Nov 5
I am so sad for the loss.....my thoughts and prayers are with the family.


Aaron-Hyatt Chicago
Chicago, IL
#6Wednesday Nov 5

Joann, You are going to be deeply missed by us all. Our thoughts and prayers go out to Joann's entire family and all of her friends. We have lost a great woman, and two beautiful children, but we will take your memories with us.


Anonymous
Erie, PA
#7Wednesday Nov 5
That is a terrible tragedy. My heart goes out to the family in their time of grief.


Hyatt Regency Tampa
United States
#8Wednesday Nov 5
Our thoughts and prayers are with you and your family.


Hyatt Regency Jersey City
Stockbridge, GA
#9Wednesday Nov 5
We are all deeply saddened by this tragic event. Our thoughts and prayers are with you and your family.


Jenna - Hyatt Denver
Denver, CO
#10Wednesday Nov 5
My thoughts & prayers are with Joann, their kids and the family during this very sad time. Joann was a wonderful woman and such a geniuinely great person to call a friend, and those kids were precious. Their memories will be kept alive in our hearts and will never be forgotten.


Tami Baker - Hyatt
#11Wednesday Nov 5
Joann you were such a important part of our team. You will be missed greatly. My heart, thoughts & prayers go out to Chris and your family. We love you and will miss you forever.


Hyatt Regency Savannah
Novi, MI
#12Wednesday Nov 5
We extend our deepest sympathy to you and your family. Such wonderful people will never be forgotten.


Hyatt Regency DFW
United States
#13Wednesday Nov 5
Our thoughts and prayers are with your family. We are deeply saddened by this tragedy.


Elsa
Houston, TX
#14Wednesday Nov 5
Dear Chris and family,
Our prayers are with you, your family, Joann and the children during this most tragic time. Joann was one of the kindest and most sincere persons I have had the pleasure to work with. She will always have a special place in my heart.
May God bless you and give you the peace you need during this difficult time.


Amity - Hyatt
Denver, CO
#15Wednesday Nov 5
Joann will be deeply missed by all. I send my thoughts and prayers out to her family and friends in this sad time. I am blessed to have met such a wonderful women.


Marva Kidd - BCD Travel
Atlanta, GA
#16Wednesday Nov 5
I had the pleasure of knowing Joann for a few years. She always visited our Travel Office in Jax, FL with that beautiful smile. My prayers are with her family they will be truly missed.


Gerry Clark
Villa Park, IL
#17Wednesday Nov 5
I had the privilege of working with one of the most wonderful woman ever. To call Jo a good friend was a blessing I will miss her terribly. My thoughts & prayers to everyone who also loved this special person.


Grand Hyatt New York
United States
#18Wednesday Nov 5
Joann, how can we express what you have meant to us. Our lives were made brighter having known you. Our thoughts and prayers are with you, your beautiful children, your friends and of course your family.

with love,
Casper, Bill, Scott, Peter, Jasmine, and team


Jill Rickard
Ann Arbor, MI
#19Wednesday Nov 5
I know I am so lucky to have worked with such a wonderful and kind woman. Joann will be deeply missed by everyone who had the pleasure of knowing her


Jena
Mentor, OH
#20Wednesday Nov 5
Heartbreaking tragedy. Thoughts and prayers go out to the family during this difficult time to give them the strength to endure.

Posts from local Erie site (Page 2)

Nina-Hyatt Minneapolis
United States
#21Wednesday Nov 5
What a blessing to have known Joann. I am thankful & honored to call her a friend. My heart goes out to all who knew and loved her. We will all miss Joann deeply.


Lara Flasar Data Svcs HY
Marion, IL
#22Wednesday Nov 5
Joann will be deeply missed by our department and the Hyatt Corporation. Our thoughts and prayers are with the family in this terrible tragedy.


Kate
United States
#23Wednesday Nov 5
Chris, our thoughts and prayers are with you and the rest of your family. Joann we will miss you terribly, thank you for your friendship and guidance.


Steve - Hyatt Crystal City
Alexandria, VA
#24Wednesday Nov 5
Thanks for being such a great person and colleague. I'll keep all of you in my prayers.


Andrea Sandoval
Clearfield, UT
#25Wednesday Nov 5
Words can't express my sense of loss for Joann, the kids, her entire family as well as the tight knit Hyatt family I had the pleasure of working with for so many years. You are all in my prayers and I was blessed to work with such an incredible person.
God Bless


lakerman1
Erie, PA
#26Wednesday Nov 5
It is indeed a tragedy. And I am trying to imagine the spot where this accident happened. Isn't that a relatively straight stretch of interstate? Could another vehicle been involved that might have caused her to go off the road?


Suzanne-HR San Francisco
Austin, TX
#27Wednesday Nov 5
Dearest Chris & Family,
With heartfelt condolences my thoughts and prayers are with you during this heartbreaking tragedy. May the peace which comes from the memories of love shared comfort you now and in the days ahead. Your special soul's will be missed with the fondest remembrances.


Carolina
Berkeley, CA
#28Wednesday Nov 5
My thoughts and prayers are with Joann's family & loved one's during this very difficult time. May they find strength & comfort in each other. Joann & her two beautiful children will be truly missed.
With love,


Angie Yeo AustinTX
Englewood, CO
#29Wednesday Nov 5
This is such a tragedy. Joann was a wonderful co-worker and friend. My prayers are with Chris and family.


Lynn
Roswell, GA
#30Wednesday Nov 5
This news has broken my heart. Joann and kids are so beautiful. They will live on in the hearts of all that loved them. What wonderful memories they leave us with. Although I will never understand our loss, I know they are in a better place watching over us. We will miss you forever!{HUGS}


Kgo
Erie, PA
#31Wednesday Nov 5
I do not know this family but I want to express my most sincere condolences to all of the family.
You will be in my thoughts and prayers.


HR Indianapolis
Indianapolis, IN
#32Wednesday Nov 5
Joann, we are deeply saddened by this tragedy. Our thoughts and prayers are with you and your family. Thank you for all you have done for us..., you will be greatly missed by all of us.


Wanda - Hyatt Waikiki
Honolulu, HI
#33Wednesday Nov 5
Joann was such a special member of our Hyatt family. Our prayers of love, strength and comfort are with the Rumsey and Piano families. We were so very blessed to have been a part of Joann's life. She brought a tremendous amount of energy, savvy and professionalism to our Hyatt team. She will be dearly missed more than one could imagine!


Andrea Jones
Villa Park, IL
#34Wednesday Nov 5
I am very saddened by this and have been praying for the family. Joann has been a great person to work with over the years and I know her family meant a lot to her. They will be missed greatly. God Bless and may the Lord's strong and enduring arms surround your family.


Jodi Demko Hyatt Tahoe
Incline Village, NV
#35Wednesday Nov 5
My thoughts are prayers go out to all. Joann was such an amazing person and someone I always looked forward to seeing. She was never too busy to listen and was a true mentor to me. She is irreplaceable and will be missed.


Mary Sipes
Baltimore, MD
#36Wednesday Nov 5
I am devastated by the loss of Joann, Kristin and Zach. Joann has been a wonderful friend to me. She will be deeply missed as she has touched so many lives. May God bless Chris and her family during this very sad time.


Norma Rohrbach
New York, NY
#37Wednesday Nov 5
Joann, you were a special person to all of us at Citi....we will miss you. My deepest sympathies to your family


Jennifer - HR Greenwich
United States
#38Wednesday Nov 5
My heart is broken over this tragedy. Joann was such a wonderful person and she will be deeply missed. Chris and family, may you find strenght and comfort in each other during this difficult time. My thoughts and prayers are with you.


Hyatt Fair Lakes
Atlanta, GA
#39Wednesday Nov 5
We are heartbroken to hear the sad news. Our thoughts and prayers are with your family.


Lori Dinovitz - San Fran
Berkeley, CA
#40Wednesday Nov 5
You were an amazing mentor to all of us. I know you and your children are in a good place, but I wish you were still here with us. My heart goes out to your husband, family and all of your friends at Hyatt.

Posts from local Erie site (Page 3)

Ilya
Mill Village, PA
#41Wednesday Nov 5
I feel bad for her relatives. This is too much.


Kathy Peek-Omaha Data Svc
Omaha, NE
#42Wednesday Nov 5
I had the pleasure of working with Joann for over 10 years and she and her beautiful children will be missed greatly. She was a great mother, loving wife and amazing friend. To Chris and her entire family, my thoughts and prayers are with you. Joann, Kristin and Zach are with the angels now in God's loving hands.


Michelle Piano
Glen Ridge, NJ
#43Wednesday Nov 5
I too cannot understand this tragedy, or how this can happen to my loving cousins. I have not seen Joann in a few years, and had not met her lovely children. It is a reminder to all of us that time and people are very precious.


Ken Dolan
San Diego, CA
#44Wednesday Nov 5
Chris and Family,
All of our thoughts and prayers are with you and your family. This is a terrible tragedy to all of her family, friends, co-workers, and clients. We all will ask God to watch out for you and your family during this difficult time.


Michele Zuckerman--Amex
Hopewell, NJ
#45Wednesday Nov 5
What a tragedy! Joann was a wonderful, kind special person and will be deeply missed. My heartfelt sympathies to Chris and the family. What a terrible loss for everyone.


Hyatt Orange County
San Diego, CA
#46Wednesday Nov 5
Our thoughts are with Joann's family during this time of terrible loss. Our hearts and deepest sympathy go out to you all.


Mary Piano
West Paterson, NJ
#47Wednesday Nov 5
Joann was my firstborn, and very, very dear. My heart is broken. I will miss her and her wonderful children, my grandchildren, Kristin and Zach, always and terribly. It is hard to concentrate or to stop thinking about this unbearable tragedy. I love them all, and Chris, so much. My heart goes out to him with his awful loss, and I thank everyone for their thoughts and prayers. We will need them all.


Aileen - Marriott Intl
Mount Laurel, NJ
#48Wednesday Nov 5
This is such a horrible thing that has happened to someone so special. I had the pleasure of meeting Joann many, many years ago when she was a Sales Manager at the Hyatt Regency Princeton. Our career paths followed one another and when we saw each other, she was always a ray of sunshine. You and your children will be in my thoughts and prayers for a long time to come. May your husband Chris, somehow find peace through your memories together.


Judy Lee-Kirchmann
Omaha, NE
#49Wednesday Nov 5
Like many, I was shocked and deeply saddened by this news. Joann was the best of the best, a true professional, and one of the most kind, good, people I have ever known. My thoughts and prayers are with her family.


Claudine Gallagher
Kansas City, MO
#50Wednesday Nov 5
Joann was one of the most sincere, loving, positive people I've ever met. She was extremely kind and helpful to me when I worked with her at Hyatt over 10 years ago. She helped many of us as we joined Hyatt, and we tried to reach out to others as she head reached out to us when we were new. Joann and her children are now angels in heaven with God, and I'm sure they will watch out for their family each and every day. May Chris and the rest of the family find strength in memories and peace in prayer. You all are in our thoughts and prayers.


Brandon - Hyatt SFO
Santa Rosa, CA
#51Wednesday Nov 5
My deepest sympathy goes out to the Rumsey family. May Joann, Kristen, and Zachary rest in peace. You will be missed greatly.


anonymous
Twinsburg, OH
#52Wednesday Nov 5
God Bless the Rumsey family, Zachary and Kristin will be missed by all at the daycare. Joann was such a loving mother.


Stefanie Hyatt LB
Columbus, OH
#53Wednesday Nov 5
I am still in shock and so very sad. I want there to be something I can do to make this not true. I see her smile and hear her laugh. My heart is broken for Chris, and Joann's family and Hyatt family.


Hyatt Regency Lake Tahoe
Incline Village, NV
#54Wednesday Nov 5
The entire staff of the Hyatt Regency Lake Tahoe expresses our deepest sympathy to the Rumsey family. Our thoughts and prayers are with you. May the fond memories of Joann and the children give you peace and strength during this very difficult time.


Kent Moreno-stepbrother
Shanks, WV
#55Thursday Nov 6
Joann was truly a lovely person, very kindhearted. Family, immediate and extended, meant the world to her. Together Joann and Chris created a loving environment for their children and it showed in the children they produced. We are devastated by their loss. Dinner around the Thanksgiving table will never be the same.


Paula - Cincinnati
#56Thursday Nov 6
My thoughts and prayers are with the family and friends of Joann, Kristin and Zachary. What a wonderful woman I was so blessed to get to know. God be with all of you during this time of sadness and healing.


Diane - Hyatt New Brunswick
United States
#57Thursday Nov 6
Our hearts are broken for your terrible loss. Joann was a sweet, gentle person who always had a smile and a kind word to say to everyone she met. Our thoughts and prayers go out to all of you.


Anne Farb-Hyatt Greenwich
United States
#58Thursday Nov 6
Dear Chris and Family, We are all deeply saddened by this tragic accident. Please find comfort in knowing Joann loved all of you very much and was very proud of her family.She was an amazing business woman, mother and friend. May we all find comfort in knowing that God has three more angels to help him make this crazy world a better place. Our prayers are with all of you during this tragic time in our lives. God Bless and keep all of you in his comfort.


Beverly - Hyatt NC
Wichita, KS
#59Thursday Nov 6
My thoughts and prayers are with the family of Joann. She was a wonderful lady - I actually just spoke with her last week! May God wrap His arms around her husband and family and all of us who knew and loved Joann and her precious children. She will trully be missed!


Mary Shaw
Erie, PA
#60Thursday Nov 6
I will miss seeing Zachary everyday in my daycare room, I cannnot stop thinking about him and Kristen. My daughter Lyric was in Kristen's preschool room and they were very close. I adored Zachary and Lyric adored Kristen. We both will miss them so much. They were two of the most precious children I've ever known. Joann was such a good mom and I just know wherever they are I am glad to know they are together. I will never forget any of them. Chris, my heart goes out to you and your family and Joann's.


Jamie - BCD Travel
#62Monday Nov 10
We have all lost such a wonderful person who touched all our lives - even if it was just a visit to the office! I feel that I can call Joann my friend. She was a genuine and wonderful person and proud mother and wife. During these difficult times, may the happy memories bring peace to all!


Alex Troncone
Fords, NJ
#63Monday
Chris,thoughts and prayers to you and family.Zubin and nurses.WE all feel your loss. There is no words that can ease you pain. Remember we are here for you if you need anything, please reach out you are not alone.


Hyatt Regency Long Island
Ronkonkoma, NY
#64Yesterday
Our thoughts and prayers and with Chris and Joann's family. Joann was a wonderful colleague, passionate business woman, and kind soul. She is missed.

The staff of the Hyatt Regency Long Island.

Dear father and husband of such a wonderful family,

I will pray for you and hope you can find comfort in knowing that you will be reunited with your family again. May God bless you and give you strength.

Sherry

Joann, Kristin and Zach,

Why all the hurry? Could you not have stayed with us a little longer? I had so many plans for our families. Kristin and Zach you were supposed to help Lara with her English; she would help you with your Spanish. Joann, we had so many more sunset bocci games to play on the beach. Why all the hurry?I will miss you all very very much.

Scott Moreno (Madrid, Spain)

Dear Chris:

I am a childhood friend of your father. His dad and my dad were lifelong friends. I am so very sorry for your loss. My thoughts and prayers go out to both your families. God Bless

Jackie (Hudson) Bowman (Wichita, KS)

We met Joann through our daughter and her friend Erika. We always thought the world of Joann and fequently asked about her. Our thoughts and prayers are with the entire Rumsey and Piano family.

Daniel & Elizabeth Peters (Piscataway, NJ)

Joann was such a good mom and I hope her family finds peace in knowing that she is with her two beautiful children. My heart goes out to all of her family.

Mary Shaw (Erie, PA)

Joanne was a wonderful human being. I had the pleasure to work with her for five years at Hyatt, and subsequently had contact with her within the hospitality industry. Each time I encountered her, it left me feeling with nothing short of pure delight. This world will be lacking one of the most beautiful persons that ever walked it. She will be sorely missed. My sincere condolences for your loss.

Louly Reynolds (Emerson, NJ)

Chris, please accept our condolences on your loss. Our prayers and thoughts are with you. If we can be of anyhelp, please let us know.

Carol & Dan Lober (Erie, PA)

Dear Chris and family,

Joann was a dear friend and colleague although I have not kept in contact with her since I moved from New York over 3 years ago. We started our careers with Hyatt about the same time, she in Princeton and I in Washington, DC. I enjoyed her company with her cheery, friendly and insightful disposition. I remember how happy she was in love and with work and am so sorry I did not have the opportunity to see her in action with your children. I am so sorry for your loss of Joann, Kristen and Zachary. They will be missed by all.

Fondly,

Mia (Cooper) Schreier (Berlin, MD)

Chris,

I don't know what to even say in such a situation. You are in my thoughts and prayers in this most difficult time of your life. I was in shock when I read about Joann, Kristen and Zachary. I have such nice memories of a loving and caring family. You were both such wonderful parents and I will always remember Kristen in my class at Happy Hearts and all the fun times she had. I still recall the last "Pizza Party" you and Joann had for Kristens last day at Happy Hearts. You brought little Zachary with you to share in his sisters last day in day care. You were so proud of your family.I will continue to keep you and your extended family in my prayers. May you feel God's arms surrounding you and comforting you.

God Bless.

Joanne Keyes (Erie, PA)

It is extremely difficult to find the words to express our grief to all of you. It is a tragedy beyond comprehension. Our thoughts have been with you since we received this heart wrenching news. As parents and grandparents, we share in the tremendous sadness of losing Joann, Kristin and Zachary and can only imagine the pain that you are enduring.

Patti and Albert Piano (Hatboro, PA)

Joann, my darling daughter, I love you so much and will miss you always. You were always joy and love. Losing you and your children, Kristin and Zach, is more than I can bear. I will carry you and them in my heart always.

Mary Piano (West Paterson, NJ)

I had the pleasure of knowing Joann and her family for almost three years. Always a smile on her face, a smile in her voice over the phone, but most of all a dedicated mom and wife. Our thoughts and prayers are with her husband as he finds the strength to carry on.

Gay Boutwell (Erie, PA)

Joann was a wonderful mother and a caring person. She always showed sincere concern for her childrens well being and I am thankful to have known her.

Jamie Dailey (Erie, PA)

I had the pleasure of knowing Joann while I worked at Hyatt. And years later, as I left the industry, she is someone I never forgot. I found her to be a wonderful role model and always looked forward to working alongside her on national accounts. Joann was intelligent, creative and so very respected by those she worked with.To her family: My heart completely aches for your tremendous loss. My sincere thoughts and prayers to each of you during this incredibly difficult time.

Nichole (Kent) Eshelbrenner (Overland Park, KS)

I do not know you, but my heart has been heavy since hearing of this tragic accident. May the Lord bless you and keep you and bring you comfort in this time of deep sorrow for you and your family.

Michelle (Erie, PA)

I am so sorry to hear of your loss. Joann was a mother to look up to. No matter how tired she was at the end of the day she always had hugs and kisses for her children. She had a gentle way of soothing any problem away with a hug and calming words. She had a way of making those around her feel happy. That's just the kind of person that she was. She, and your family are in my thoughts and prayers.

Marianne Smith (Erie, PA)

Joann was a wonderful mother, always showed love towards her children while dropping them off to daycare. She certainly had so much patients and love for those children, I believe she continues to take care of them and love them forever!!! Chris I am sorry for your loss with your family may you find your way through all of this. My prayers are with you.

Monica Schoen (Erie, PA)

Dear Chris

I am so sorry to hear about the loss of your wife and children. You must be saddened by this terrible thing You will always be in my prayers and I know they are looking over you now May God Bless You. I bet your wife was a wondering mother to kristin and zach I wish I could see a picture of them. I bet they were adorable children.Cristina

Cristina Sommo (Tenafly, NJ)

Dear Chris

I am really sorry to hear about the loss of your wife and children. My prayers are with you. You wife and children are looking over you now. May they RIP now and someday you will be joining them.

Cristina Sommo (Tenafly, NJ)

I miss Joann--one of the most thoughtful and sweet people I have ever known, as well as a beloved cousin that I looked up to so much as I was growing up. The loss of her and her little children is hard to believe and harder to accept.

Love to you all,

Aunt Mary, Chris, Robert, Karen and everyone else.

Robin Sanders (Seattle, WA)

Dear Chris,

There are no words for this. I am your friend if there is any way to help you or your family, I will gladly do so. Please accept our kindest thoughts.

Eric and Kelly.

Eric Hayes (Fairview, PA)

Dear Chris,

I am a childhood friend of your Father George. His father and my Father were best friends. I lost touch with your dad many years ago. I am so sorry to hear of your loss. May you find piece and comfort knowing they are in Gods Place looking down on you.

Sincerely,

Diana Hudson (Kearny, NJ)

Dear Chris,

I am heartbroken to hear of this unbelievable loss. There are no words that can express the grief and sorrow that you must feel. May God comfort you during this difficult time.

Sincerely,

Kemp Hickey (Burlingame, CA)

Dear Chris,

I am so very sorry for the terrible loss of your wife and children. Joann was such a sweet and caring woman. To see her with her children, anyone could tell how much she treasured both of them. She always smiled and wished everyone a great day. Kristin and Zachary were both amazing children. They both had a smile that warms your heart and they will never be forgotten. My heart breaks for your tremendous loss. My sincere thoughts and prayers to you and your family during this difficult time.

Terri Keller (Erie, PA)

Chris,

You are one of the nicest and most positive people I have ever met in my life. Hang in there, you will get through this. We are all thinking of you and wish you the best. Special thoughts go out to the Rumsey and Piano families, your loss is in our hearts as well.

Penny Davis (Ithaca, NY)

Chris,

I am so saddened by your loss and will pray for the strength you will need in this difficult time. I know you were a great husband and wish i knew you as a dad. Please accept my deepest sympathy.

Michele Hedges (Edison, NJ)

Dear Chris and Piano/Rumsey families,

I had the honor of working with Joann for many years. One of the most beautiful people in our Hyatt family. She touched all of our lives and will never be forgotten. Our hearts are heavy with sadness at the loss of such a wonderful human being and her children. May God give you peace during this most difficult time.

Elsa Pagán (Houston, TX)

Joann was - is - my older sister and I have never known life without her. She was a sister, friend, and confidant who taught and took care of me and Karen as we grew up. She inspired me when I needed a push and brought me down to earth when I needed that as well. She loved her family so much and was such a fundamentally good person. Kristin and Zach were rays of sunshine whenever they were around. Kristin was my silly silly. Chris, Joann and the kids loved you more than anything - adored you - and I know you did too. Your family times made their lives remarkably full and happy. May they rest in peace.

Robert Piano (Bloomfield, NJ)

Joann, Kristin, Zachy -

We love you so much and are unspeakably sad that you have left us. We will never understand this but hope that you are together in heaven as you always were here. Joann, there was so much more we had to do and share, but you left us too soon. Joann, Kristin, Zachy, you are forever in our hearts.With deepest love and profoundest grief,

Uncle Robert, Aunt Sophia, Lindsey and Kyle

Dear Chris,

Please accept my deepest sympathies for your loss. I will pray that you will have the strength you need to get through this difficult time. It sounds as though Joann and your two sweet children will have many others praying for them as well. May your loving memories of them all keep you strong.

Jennifer Hedges (Somerset, NJ)

Dear Chris,

We sympathize with you at this most difficult time. Joann was such a sweet and friendly person. Each day as she dropped off the children at the daycare center, she would always say a few words to us in the office. What a wonderful, caring mother she was to the children, always displaying a great sense of patience and love. Know that you and your family are in our thoughts and prayers at this most difficult time. Please let us know if there is anything we can do to help you get through this time.

Lina Vitale (Erie, PA)

I had the pleasure of working with Joann when she worked at the Princeton Hyatt and then when she moved on to her National Role, I was one of her Clients. As everyone else has stated, she was one of the nicest and most genuine people that I have ever met. When we met for those account updates, we laughed a lot and had great times and good talks. I learned a lot about her family and the joy that you all brought to her life. My heart is heavy, but to her family know that she was a blessing to those that she came into contact with. I cannot claim to know what you are going through but my heart and prayers are with you all.

Miranda Alfonso-Williams (Princeton, NJ)

I had the great pleasure of working with Joann when I was with Hyatt Hotels. I will always remember her as kind and smiling. My heart goes out to your family members in the loss of Joann and her children. May God give you strength during this time of sorrow.

Sara DeMello (Miami, FL)

Robert's Eulogy

I have never known life without Joann.

I know I am not alone when I say that Tuesday was the worst day of my life. There is too much to say and yet nothing anyone can say is adequate. It is unfair in the most fundamental way and I don’t think I’ll ever understand. But all of us here know that Joann lived life fully and richly and Kristin and Zach knew lives of unconditional love from so many.

Joann, you were so GOOD. It is a plain word but it describes you on so many levels – a loving sister and daughter, wonderful mother, devoted wife, caring aunt and niece, true friend. The evidence of that is in this room. If I think back to all of the people Joann brought into my life, her friends are just great great people too. She made people want to be good – certainly me – and she led by example. People warn about staying away from bad influences - she was the opposite, the good influence that everyone wanted to be around.

My childhood was so much richer because of you Joann. It was always the 3 of us kids. We were a team. I remember playing raccoon family by the back tree, playing bird family on the stairs, and playing school in Dad’s study (somehow you were always the teacher). I remember our “sleepovers” in each others rooms for Easter or Christmas or when we just decided to make a sheet tent. I remember trips to the beach and playing in the waves and staying at some cheesy theme hotel where all that mattered was whether it had a pool. I remember organizing neighborhood productions for the parents (somehow you were always the director). I remember you sneaking me dessert even when I was punished. I remember our adventures with Lynn, Lori, Violet, Jimmy and Julie in Nana’s basement and with Susan, Laura and Robin in Grandma’s apartment.

Joann to me was the epitome of family - and we all know she always considered her friends as part of the family. She was one of those who knew everyone’s birthday and went out of her way to plan family events. And Joann was a planner – she loved to make lists. Looking at our 2 parents, I’m pretty sure she got that one from my father. Even when we were in elementary school, she always gathered Karen and I together so we could pool what money we had and make Christmas shopping lists for Mom and Dad, Nana and Grandaddy, Grandma, etc. – the family. We would go shopping in the school holiday bazaar so excited to be doing this together, hiding the gifts until we got home to wrap them. Another time, she decided to interview Grandaddy for a school project because she was so proud of her family. Through Mom and Dad’s divorce, crazy college years and some tough personal years following, Joann was my rock and our family glue – my first call when something difficult arose. Sometime in there, Joann and I started a tradition of making Christmas cookies together each year. One year Joann and Karen even drove down to my apt in Alexandria, VA the night before Christmas eve just to make the cookies together. It wasn’t the best kept tradition though – some years despite best intentions we never made a single batch. But every year Joann always bought the sugar and flour, left out the butter, and always saved the magazine recipes and pestered me to come by. And even if we didn’t make the cookies because we had to go last-minute shopping or wrap presents, It wasn’t about the cookies, it was about getting together. She would do anything to make sure we got together, and she continued that with Chris, Kristin and Zach. There was simply nothing more important to Joann than family and friends - it was always number one on her list.

Joann was so happy when she met and married Chris. I can honestly say I had never seen her happier (except maybe when she got tickets for that one DuranDuran concert). And I can honestly say I never saw her happier for me than when I met and married Sophia – just as I knew Chris was meant for her, she knew Sophia was meant for me. And she was always, I mean always, there for us. Joann and Chris’ wedding fit Joann to a tee – grand but elegant, perfect details, great food, packed with family and friends and everyone having just a great time, and if I recall correctly, a fair amount of wine. But then again, Joann always knew her right way to live. She sacrificed for her family but went out of her way to spend time with those she loved. She could really throw a party. She indulged in chocolate, pinoli nut cookies and good wine. And she always made time for travel because she cherished the experiences that travel brought. From the moment we both learned French, we spoke it with each other, just because it was a new, shared experience – and she never lost that excitement. I will always regret that we never got to take our European trip together, but I am happy knowing that she did get to travel with so many of her family and friends over the years, and especially to so many places with her kindred spirit in Chris.

That happiness that shone on her wedding day was outdone – and not really outdone as much as magnified - only when Kristin and then Zach came along. Kristin was such a joy from the moment she was born to the funny and sweet little girl she grew into. She was like Joann in many ways, from always wanting to help to always trying to get things right to taking care of her cousins. And Zach, I remember talking to Joann while she was pregnant with Zach. Having just moved to Erie, she was worried about being able to take care of both little ones but I knew she was going to be fine because she had love for them in spades and had built with Chris the most wonderful family foundation. When Zach was born, the family just added more love. It is inadequate to say that Joann adored her family, Chris and the kids, she was her family. Kristen and Zach, we will never forget you. We weep for our loss of your smiles and hugs, your shrieks and giggles. And we cry because we will never see you share all of the experiences of growing up. It is more than tragedy. But you are together with your Mommy, who loved you and loves you more than this world can hold. It is we, not you, who are suffering.

Joann, Kristin, Zach, there was so much more for you to do with us. I will be angry and I will be sad and I will be forever heartbroken for those times lost. But Joann, I will still be asking you for advice and guidance. I will still be listening to you. And I will still be following your good influence.

Joann, you are always and forever my big sister. I have never known life without you, and I never will. Because you are a part of me. I love you.

Your brother,
Robert

Erika's Eulogy

Hello Friend

If there ever was person who impacted so many lives without even trying, it was Joann. When I first met Joann, it was the Hyatt. At our first meeting, I would never have guessed that she would be the person who would change my life and that we would become the best of friends. Quite honestly I thought she didn’t even like me. But that is the funny thing about her, she loved everyone and Never had an unkind word to say….I mean never
I was impressed by the way this little petite 23 year old carried herself. She was my supervisor at the Restaurant and was all business! She truly was a little powerhouse. There she was this college kid who barely weight 100 pounds and she carried herself like seasoned professional.
We were roommates in our 20’s – One year for Halloween we dressed up like Laverne and Shirley. It was so funny because that was how our friendship was, I was the silly erratic , drama girl and she was my smart, stable, logical, beautiful, sensitive friend-always taking the backseat to let others shine. She never needed the spotlight because she always glowed.
She opened her heart to me and never asked for anything in return. She expanded my horizons by opening my narrow little world to endless possibilities. We traveled so many places together and experienced the essence of where ever we were by drinking in the culture, enjoying great meals and wine, endless conversations and remaining open to the possibilities. One of my most memorable trips was the trip we took to Spain with our friend‘s Anthony and Angie. It was the greatest experience we could ever have….and we are so fortunate that we shared this with her.
Not only did I get to meet her brother Scott that trip, but she opened up and shared her entire family with me. They are all so generous and warm and took me in with open arms just because I was Joann’s friend. I would get to tag along with her on family vacations to Ockracoke and LBI and be a part of their family experience. Anyone who knows her family knows what an honor and privilege that is.
And then there was Chris…..I don’t know if anyone of you have ever seen love at first site….but I have witnessed it firsthand…. I was lucky enough to be there the night they met in New Brunswick. I like to think I helped to make it happen because I wrote down Joann’s number for Chris…..but the truth is they were meant to be and fate would have played a hand in getting them together regardless.
I got to see Joann become a great wife and mother. Kristen and Zachery were beautiful happy children. I am so lucky that she and Chris shared them with me. I was the honorary Aunt…She always called me Aunt Erika to the children…and I am so grateful for that.
Joann and I had a bond, we would not talk for days, weeks, months and nothing would ever change with our friendship. When I would call Joann, she would pick up the phone and Say “Hello Friend” and I would say “Hello friend!” It was the silly way we addressed each other…. Our term of endearment….I know I will never hear her voice again, but I do know that now anytime I need to speak to her….all I have to say is “hello Friend” and she will be there.